Shipping Policy

At Sunday Hue, we work alongside trusted carriers like UPS, Fedex, DHL, USPS & many more to provide tracked shipping on all of our orders worldwide.

Our shipping times are as follows:

USA, Canada, UK, Australia
Standard Tracked Shipping (7-15 business days)

Europe
Standard Tracked Shipping (9-18 business days)

Rest of the World
Standard Tracked Shipping (12-24 business days)

We always do our best to deliver your product as quickly and efficiently as possible. All products are typically packed, and shipped within 1-3 days.

For international orders, we are not responsible for import duties and customs fees.

Incorrect Address or Insufficient Address

PLEASE READ THIS

YOU are responsible for putting your correct correct shipping address at checkout. Items mailed to an incorrect address due to customer negligence will not be refunded nor can we retrieve the items. If we receive your item back, we will refund your order minus the shipping as the shipping was rendered. WE WILL ALSO DEDUCT SHIPPING COSTS BACK TO US. We cannot verify if the address you put in at checkout is correct or incorrect so we do not assume ANY responsibility.

Missing Unit and Apartment Numbers

This also applies to orders without apartment numbers. If your unit number is not on your package, they will most likely come back to us. We are not responsible for knowing your apartment number – please put it on your order.

Returns

You will be responsible for paying for your own shipping costs for returning your item unless item arrives broken or defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if unless our fault.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.